Clear Cache & Data
On select devices, you can clear cached files and data to improve streaming performance. Find your device or browser below for instructions.
Note: If your device is not listed below, individual steps to clear cached files might be found on the manufacturer's website.
< Click on a browser below to view instructions >
(Latest Version as of 12/2021)
- On your computer, open Chrome.
- At the top right of the window click the three vertical dots
- Click More tools
- Select Clear browsing data from the menu
- At the top, choose a time range. To delete everything, select All time.
- Check the boxes next to Browsing History, Cookies and other site data, and Cached images and files.
- Click the Clear data button.
(Mobile and Other Device Versions)
- On your mobile device or computer, open Chrome.
- At the bottom right of the window click the three horizontal dots
- Click History
- Select Clear browsing data from the bottom left of the window
- At the top, choose a time range. To delete everything, select All time.
- Check the boxes next to Browsing History, Cookies and other site data, and Cached images and files.
- Click the Clear Browsing Data at the bottom of the window.
- At the top right of the browser window, select Settings and more (three horizontal dots)
- Choose Settings, then Privacy and services
- Under Clear browsing data, select Choose what to clear
- Choose a time range from the Time range drop-down
- Select what types of data you want to clear
- Select Clear now
- In the menu bar (top left) of your Safari browser window, click History
- Choose Clear History
- Choose a time frame from the drop-down
- Select Clear History
< Click on a device below to view instructions >
- From the device home screen, locate the Settings
- Select Apps > See All Apps
- Scroll down and select Sling TV
- Select Clear Cache > OK
You can clear cached files and data to improve streaming performance.
INSTRUCTIONS:
- From the Fire TV menu, select Settings
- Go to Applications
- In Manage Installed Applications, select Sling TV
- Select Clear Cache then Clear Data
You can clear cached files and data to improve streaming performance.
INSTRUCTIONS:
- Open Settings in Echo Show
- Select the Device options
- Go to the Web Options heading
- Tap the Web Videos entry
- Choose the Clear Cache option
- Hit the Ok button
Note: The provided steps may vary depending on your specific Android TV device. If you’re unable to locate the options described below, check with your device manufacturer.
- From the Android TV Home screen, go to Settings
- Depending on what you see on your TV, choose the following:
- Select Apps > See All Apps > Show System Apps
- Apps
- Under System Apps, select Sling TV
- Select Clear Cache > OK
- If the issue persists, select Clear Data > OK
- Or if shown on your TV, Clear All Data > OK
Apple recommends uninstalling and reinstalling apps to remove cached files and data.
For Chromecast, follow the steps for the device you’re casting from - either Android or iOS.
Android
Note: Android recommends contacting support for your individual device manufacturer, as steps may vary. However, the steps below may work on select devices:
- Open the Settings
- Tap the Storage heading to open its settings page
- Tap the Phone option
- Tap cached data
- Tap Clear cache
- Tap the Other Apps heading to see a list of your installed apps
- Find the application you want to clear the cache on and tap its listing
- Tap the Clear Cache button
iPhone, iPad, iPod Touch
Apple recommends uninstalling and reinstalling apps to remove cached files and data.
Cache on Roku devices is automatically cleared whenever your device is restarted.
To perform a system restart:
- From the Roku Home screen, select Settings
- Select System > Power > System Restart
- Confirm your selection, and the Roku will automatically restart
To try and clear the cache manually:
- Select Home from the Roku home screen
- Press the following remote buttons consecutively:
- Press Home 5x
- Press Up
- Press Rewind 2x
- Press Fast Forward 2x
- Wait for approximately 15-30 seconds; the Roku device will clear cached files and data then automatically restart
- From the XBOX home menu, select My Games and Apps
- Select Apps
- Highlight the app you want to clear data from
- Press the Menu button on the XBOX controller (three parallel lines) to bring up More Options
- Select Manage App, then clear the Saved data
< Click on a device below to view instructions >
Note: Android recommends contacting support for your individual device manufacturer, as steps may vary. However, the steps below may work on select devices:
- Open the Settings
- Tap the Storage heading to open its settings page
- Tap the Phone option
- Tap cached data
- Tap Clear cache
- Tap the Other Apps heading to see a list of your installed apps
- Find the application you want to clear the cache on and tap its listing
- Tap the Clear Cache button
Apple recommends uninstalling and reinstalling apps to remove cached files and data.
< Click on a device below to view instructions >
You can clear cached files and data to improve streaming performance.
INSTRUCTIONS:
- From the Fire TV menu, select Settings
- Go to Applications
- In Manage Installed Applications, select Sling TV
- Select Clear Cache then Clear Data
LG recommends uninstalling and reinstalling apps to remove cached files and data.
Note: The provided steps may vary depending on your Samsung TV model. If you’re unable to locate the options described below, check with Samsung support.
- Press the Home button on the remote
- Open Settings
- Select Apps
- Select SLING TV
- Select Clear cache
- Confirm by pressing OK
You can clear cached files and data to improve streaming performance. In order to Clear Cached files on your SmartCast TV, you can do a factory reset.
NOTE: A factory reset will remove custom settings and login's that you've saved.
INSTRUCTIONS:
There are 2 different ways to reset a VIZIO SmartCast TV.
How to Reset through the Menu
- Press the Menu button on your VIZIO TV Remote
- Select the System Menu
- Select Reset & Admin
- Select Reset to Factory Settings.
How to Reset without using the Menu.
- Press and Hold the Input and Volume Down buttons on your VIZIO TV. This must be done using the TV buttons and not the remote.
- After 10-15 seconds a banner at the top will instruct you to press and hold the Input button.
- Press and hold the Input Button
- The TV will reset itself to factory defaults.
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